Privacy Policy
Last updated: 19.09.2025
1. Introduction
Zenvokes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming analytics platform.
2. Information We Collect
Personal Information
We may collect personally identifiable information, such as:
- Steam ID and profile information
- Email address (if provided)
- Display name and avatar
- Account preferences and settings
Gameplay Data
We collect and analyze gameplay data including:
- Match statistics and performance metrics
- Game history and results
- In-game actions and decisions
- Timing and positioning data
Usage Information
We automatically collect information about how you use our Service:
- Log files and usage patterns
- Device information and browser type
- IP address and location data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our Service
- Analyze and improve your gaming performance
- Generate personalized insights and recommendations
- Communicate with you about our Service
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent: When you explicitly agree to share information
- Service providers: With trusted partners who assist in operating our Service
- Legal compliance: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time.
7. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Delete your account and personal information
- Opt-out of certain communications
- Export your data in a portable format
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser preferences.
9. Third-Party Services
Our Service may integrate with third-party platforms like Steam. This Privacy Policy does not apply to third-party services, and we encourage you to review their privacy policies.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will take steps to delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@zenvokes.com